VoodooSoft, LLC (“VoodooSoft” or “we”, “us” “our” or words of similar import) is the owner and operator of (www.voodooshield.com (the “VS Website”). VoodooShield™ is our patented computer lock software we designed to ensure that you have a virus free experience when you access the Internet.
WHAT THIS PRIVACY STATEMENT COVERS
TYPE OF INFORMATION WE COLLECT
We treat as “personal information” any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, like your name, job title, e-mail address, home or work address and home or work telephone number. There are a number of ways your personal information may be provided to us, including:
Download and Registration Process
We currently limit the personal information we request from you during the download and registration processes to your email address and password.
VoodooShield™ uses a proprietary, patented snapshot feature to learn what programs and processes you run on your computer. Each time VoodooShield™ is activated, it takes a snapshot of the processes that are running on your computer at that time. This snapshot is remembered the next time VoodooShield™ is activated to prevent VoodooShield™ from blocking your use of these processes in subsequent internet sessions. This snapshot is also uploaded to a secure VoodooSoft server (or third party host server under contract with VoodooSoft) to create a backup that can be provided to you whenever necessary. The snapshot backup could be especially helpful if you need to restore your computer from a backup that preceded your latest VoodooShield™ snapshot. The snapshot only contains a list of processes that have run on your computer while Voodooshield™ was in operation mode, and does not contain other private data such as your credit card information, other financial information, browser history, website favorites, passwords, or other data generated by any of your applications.
VoodooShield Log Application Files
Information from VoodooShield’s log application files is periodically automatically uploaded to our servers to enable us to track any errors that might occur while Voodooshield™ is running, track the frequency of Voodooshield™ activation and deactivation, and identify processes that have been blocked. This information will help us in providing any technical support you may require and will also assist us to improve the Voodooshield™ user experience.
VoodooShield’s Cloud-Based Blacklist Scanning Feature
VoodooShield’s cloud-based blacklist scanning feature blocks executable files that are not already whitelisted (allowed) by VoodooShield™. If VoodooShield™ blocks a file, an optional feature is included in VoodooShield™ to automatically upload the file for scanning by 50 of the leading continuously updated blacklist antivirus solutions. In implementing this feature, VoodooShield™ has disabled the uploading of personally-identifiable non-executable files, and only executable files are uploaded for analysis.
If you request technical support, we may ask you for information necessary to provide the requested support, such as your name, address and information about your computer hardware, software and the nature of the problem you are experiencing. Additionally, if required to facilitate support, we may with your permission conduct an interactive session in which a VoodooSoft technician remotely assumes control of your computer. No information is retained from such sessions beyond information to substantiate that such session(s) took place. We may retain information concerning technical issues to provide you with continuing support and to improve our products and services.
Soliciting your Opinion and Feedback
We may ask you to provide us your opinion and feedback regarding our products and services generally and we will solicit your opinion and feedback when you download a beta version of our software that has been released for testing. In this regard, you may be asked to provide us your e-mail address name, postal address, occupation and the name of your organization, if you have not already done so, as well as the opinions and feedback itself.
We automatically collect certain aggregate and non-personal information when your browser accesses the VS Website. Aggregate and non-personal information does not relate to a single particular individual. It consists of things like the type of browser you are using, the date and time of your visit, the name of your Internet Service Provider (ISP), and how you found the VS Website. We do not connect this information to any of your personal information. We use this information only to monitor VS Website traffic to identify trends, improve performance of the VS Website and enhance the quality of your visits. We reserve the right to use and disclose any non-personal information at our discretion, although you will remain anonymous as an individual user.
OUR USE OF PERSONAL INFORMATION
HOW WE PROTECT PERSONAL INFORMATION
We have taken appropriate and commercially reasonable security measures to protect against unauthorized disclosure, use, alteration or destruction of the personal information provided by visitors to the VS Website. This information is stored in a secure database. We also use Secure Sockets Layer (SSL) software that encrypts the information you input and safeguards the confidentiality of the information we collect. However, no company can fully eliminate security risks associated with the collection, transmission and storage of personal information.
LINKS TO THIRD PARTY WEB SITES
The VS Website may contain links to and from other sites as a convenience to our visitors. VoodooSoft is not responsible for the privacy practices or the content of sites maintained by others. If you choose to link to a site not developed and maintained by VoodooSoft, you will be subjected to the privacy practices of the new site at your own risk.
PRIVACY OF MINORS
The VS Website is not directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen. If we learn that we have collected personal information from a child under the age of thirteen, we will delete the information from our records. In principle, persons under the age of eighteen should not transfer any personal information to us without the consent of a parent or legal guardian. We will neither intentionally ask for personal information of minors, nor knowingly collect or transfer that information.
In principle, persons under the age of eighteen (18) should not transfer any personal information to us without the consent of a parent or legal guardian. We will neither intentionally ask for personal information of minors, nor knowingly collect or transfer that information.
We will retain personal information we obtain from our customers for as long as needed to provide services. We will retain and use this personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section §1798.83 permits users of the VS Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.
CHANGES TO OUR PRIVACY STATEMENT
HOW TO CONTACT US